Contact

Our specialised support team is available to assist you reliably and competently with questions and concerns about Mallee Capitholm. Whether you want information, are already registered or are using the platform – we take care of you personally so you always feel well supported.

How to contact us

We help you quickly and precisely with all matters regarding your account and use of Mallee Capitholm. The team operates Monday to Friday during business hours (CET) and handles priority requests. Typical areas we support:

  • Account opening and verification as well as full account management (incl. profile and risk settings)
  • Technical support for using the platform, the app or for errors
  • Questions about deposits, withdrawals, processing times and supported payment methods
  • Detailed information about features, strategies, AI algorithms and available trading tools
  • Feedback, ideas and improvement suggestions for the platform's further development
  • Support for all other concerns – from general questions to individual needs
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Use the secure contact form below. Fill in all relevant fields so we can process your request accurately and quickly. You will usually receive a reply within 24 hours on business days – often sooner. For urgent technical issues, a live chat is available (weekdays 9am–6pm).

Contact information

Email: [email protected]

Address: Suite 5, 120 King Street, Sydney NSW 2000, Australia

Our goal is to make your experience with Mallee Capitholm as pleasant, smooth and successful as possible. We therefore value clear communication, transparency and solution-oriented support. You can contact us via the form, by email or – in selected cases – by phone. Your satisfaction and security are our priority.

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